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Client Partner

Role:

The Client Partner will develop and maintain solid client relationships by defining needs, assembling the necessary resources to deliver solutions, managing the quality and overseeing the delivery of solutions in a timely manner. 

Job Responsibilities:

  • Participate & facilitate in on-site or off-site client visits and/or conference calls.
  • Identify client’s business needs and requirements and successfully communicate those needs to internal personnel for action.
  • Build value by leveraging other product/service offerings that Ropella offers.
  • Delegate the day-to-day client requests to recruiters to ensure timely response and resolution.
  • Oversee the creation of marketing materials for candidates that will be used by the recruiting team.
  • Build search assignment descriptions from client discussions.
  • Prescreen candidates; create prescreening tools for use of the client and recruiting team.
  • Partner with clients to ensure Ropella’s offer process is followed.
  • Manage own skill and knowledge development.
  • Be an ambassador for Ropella, champion their values, take opportunities to positively raise the profile of Ropella in the market.
  • Work in conjunction with the Ropella Media team to ensure that the proper people are being “touched” with Ropella’s marketing campaigns. (E-mail Marketing and Trade Show Ads)
  • Attend Trade Shows/Conferences, Industry Association meetings, and other industry functions that could result in potential new business opportunities.
  • Negotiate and use a wide range of influencing styles to achieve results.
  • Flexible, able to thrive in an environment where processes may not be fully established.
  • Able to manage competing demands, accept criticism and constructive feedback, while being adaptable and flexible.
  • Knowledge and extensive past use of a server-based applicant tracking system.
  • Ability to travel as required.
  • Update job knowledge by participating in educational opportunities; professional publications; maintaining personal networks; participating in professional organizations.

Qualifications:

  • College degree required; graduate degree desired.
  • Minimum of 5 years' business experience.
  • Able to prioritize and manage workload.
  • Motivation for Sales.
  • Closing skills.
  • Results-oriented achiever and self-starter.
  • Creative problem solver.
  • Effective spoken and written communication skills.
  • Computer literate and operational.
  • Strong organizational skills and detail orientation.
  • Confidentiality and honesty.
  • Team player.
  • Strong analytical abilities.
  • Professional, committed to quality service, and client satisfaction.
  • Demonstrated initiative, resourcefulness, and dependability.
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